Carry the market in your pocket
Read and respond instantly to Real-time Feedback:
• Get instant notifications when guests leave feedback.
• View the latest comments from your guests.
• Respond instantly while they are still at your property.
• Meet your guests’ needs to encourage top reviews.
Access guest reviews as they’re published:
• Read reviews and connect with your guests.
• Respond to negative reviews to assist with customer service.
Stay up to date with reservations:
• Get notified of bookings and cancellations as they happen.
• Keep track of and manage your available inventory.
• Know when you are out of inventory offered through Expedia.
Stay informed about your market with real-time insights:
• Set your own list of competitors to benchmark against.
• Have quick access to information about price changes in your market.
• Find out when you lose a booking to a competitor.
• Track rate changes in your market.
• Follow performance data including your market share.
Increase your visibility to help get more bookings:
• Ensure your listing content is optimised to win bookings.
• Move your last-minute inventory fast with Sell Tonight.
• Promotion expiring? Extend it quickly with a single click.
• Learn which promotions are doing well and double-down on them.
• Join new campaigns and create custom promotions to target your ideal customer.
We offer hoteliers access to:
• Guests bookings through over 12 global brands including Expedia® and Hotels.com® and thousands of affiliate partners.
• A global network of customers via more than 150 travel booking sites in over 70 countries.
• Powerful marketing programmes.
• Local market revenue management expertise and business intelligence reports.
• Personal support from hundreds of employees in local markets throughout the world.</br></br></br></br></br>
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